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Phone: 800-275-6401
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To schedule an appointment

Providers call:1.800.332.8901
Patients call:1.800.275.6401

This provider sees patients at the following locations:

Family Practice Mt Pleasant Scranton
531 Mt Pleasant Dr
Scranton, PA 18503

There is no publicly available rating for this care provider for one or more of the following reasons:
  1. He or she does not see patients in the outpatient clinic setting.
  2. He or she sees patients, but has not yet received the minimum number of Patient Satisfaction Reviews. To be eligible for display, we require a minimum of 40 surveys. This ensures that the rating is accurate and statistically reliable.
  3. He or she is a community provider, not a Geisinger-employed provider. Community providers tend to see patients in their own private outpatient practices, which we do not survey.

Haikes, Kelly Rooney, CRNP Visit for information on Kelly Rooney Haikes, CRNP. Find contact information, medical education, affiliated hospitals and more.
Overall Rating:
4.6 out of 5
1 121 ratings

Practicing Specialties:

  • Nurse Practitioner, Board Certified, 1998
  • Family Medicine
  • Primary Care


  • Misericordia University 1998

Patient Satisfaction Ratings:

The Patient Satisfaction Rating is an average of all responses to care provider-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our survey >
1. Friendliness/courtesy of provider
- 4.8 out of 5
2. Provider explanations of prob/condition
- 4.7 out of 5
3. Provider concern for questions/worries
- 4.7 out of 5
4. Provider efforts to include in decisions
- 4.6 out of 5
5. Provider information about medications
- 4.5 out of 5
6. Provider instructions for follow-up care
- 4.5 out of 5
7. Provider spoke using clear language
- 4.7 out of 5
8. Time provider spent with patient
- 4.5 out of 5
9. Patients' confidence in provider
- 4.7 out of 5
10. Likelihood of recommending provider
- 4.7 out of 5

Patient Comments:

The comments are submitted by patients (or their caregivers) and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Geisinger. Learn more about our survey >
Dec 9, 2015
Overall very good experience with this doctor.
Nov 25, 2015
Nov 17, 2015
Kelly is truely an asset to GHP. I have never questioned her knowlage nor treatment.
Nov 17, 2015
No medications were given.
Oct 19, 2015
Care provider was great. She did what she needed to do, went above and beyond. Extremely helpful would highly recommend her to anyone!
Sep 24, 2015
Overall the experience was excellent.
Sep 9, 2015
My hold visit was wonderfully period.
Jul 22, 2015
Dr. Haikes was very professional at the same time made me feel comfortable.
Jul 21, 2015
Kelly was fantastic.
June 24, 2015
*Kelly is very sweet and courteous.
June 10, 2015
She was good. May want to ask if anything else is bothering the patient.
June 3, 2015
Both nurse and NP are the best!
June 1, 2015
Excellent, very professional and helpful.
May 14, 2015
Very good.
May 5, 2015
Routine pap smear, therefore, questions 4 & 5 are not applicable.
Apr 28, 2015
They don't seem like they care. Like as if being pushed over.
Apr 23, 2015
I feel very happy having GEISENGER, as my Health Provider. I give my full Trust to the Dr's management, with my Health{illegible or inappropriate content}Thank You All, so much.
March 25, 2015
Kelly was very professional and concerned. She is a asset to the practice.
March 16, 2015
She was great. Friendly, kind and understanding. I'd like to see her again for any future visits.
March 9, 2015
Kelly was great. I usually only see Dr. McCall, but I was already 2 months over on the time I was due for a check up and blood work. She was very knowledgeable and I would not hesitate to see her again.
March 4, 2015
my family has had Kellie take care of us for many years. She is an asset to Geisinger. She is very personable and knowledgeable about whatever problems we may bring.
Feb 24, 2015
comfortable feeling {illegible or inappropriate content}.kelly was very professional and informative
Feb 10, 2015
Very good experience.