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Phone: 800-275-6401
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To schedule an appointment

Providers call:1-800-332-8901
Patients call:1-800-275-6401

This provider sees patients at the following locations:

Primary Care
531 Mt Pleasant Dr
Scranton, PA 18503

There is no publicly available rating for this care provider for one or more of the following reasons:
  1. He or she does not see patients in the outpatient clinic setting.
  2. He or she sees patients, but has not yet received the minimum number of Patient Satisfaction Reviews. To be eligible for display, we require a minimum of 30 surveys. This ensures that the rating is accurate and statistically reliable.
  3. He or she is a community provider, not a Geisinger-employed provider. Community providers tend to see patients in their own private outpatient practices, which we do not survey.

Haikes, Kelly Rooney, CRNP Visit for information on Kelly Rooney Haikes, CRNP. Find contact information, medical education, affiliated hospitals and more.
Overall Rating:
4.7 out of 5
1 114 ratings

Practicing Specialties:

  • Nurse Practitioner, Board Certified, 1998
  • Family Medicine
  • Primary Care


  • Misericordia University 1998

Patient Satisfaction Ratings:

The Patient Satisfaction Rating is an average of all responses to care provider-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our survey >
1. Friendliness/courtesy of provider
- 4.8 out of 5
2. Provider explanations of prob/condition
- 4.7 out of 5
3. Provider concern for questions/worries
- 4.7 out of 5
4. Provider efforts to include in decisions
- 4.6 out of 5
5. Provider information about medications
- 4.6 out of 5
6. Provider instructions for follow-up care
- 4.6 out of 5
7. Provider spoke using clear language
- 4.7 out of 5
8. Time provider spent with patient
- 4.6 out of 5
9. Patients' confidence in provider
- 4.7 out of 5
10. Likelihood of recommending provider
- 4.7 out of 5

Patient Comments:

The comments are submitted by patients (or their caregivers) and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Geisinger. Learn more about our survey >
Jan 31
would rather see Kelly than a physician.
Jan 27
Kelly is a terrific at her job and I trust her whole heartedly. I specifically ask to see certain Drs., PA's, or NP's and Kelly is on the top of my list.
Dec 1, 2016
It was the perfect visit. Quick, thorough, and professional.
Nov 22, 2016
Kelly was great. I called a week later to see if another prescription could be called in because I was not feeling better and she did so quickly. Very much appreciated.
Aug 9, 2016
Very good experience.
Jul 25, 2016
Kelly is fantastic. She listened to my concerns and also the concerns of my fianc had for me as I suffer with anxiety at some points it gets very severe.
June 29, 2016
Kelly is great I love going to her, she knows what she is doing and she always takes the time to let me know whats going on and what test need to be done. She is a asset to geisinger. I would recommend her to all my friends.
June 27, 2016
We had a long discussion about my back pain and the possible causes. Kelly ordered x-rays for me to have taken while I was in the building. We discussed whether an MRI would be needed (it was ordered and approved later).
May 31, 2016
Loved both Kelly and staff, would be happy to schedule visits w/ her again.
May 19, 2016
I recommend Kelly to everyone I know!
Apr 5, 2016
I have the utmost confidence in Kelly Haikes and would trust her with my care for any health problem. She is very knowledgeable and thorough. I have scheduled many appointments for myself and my family with Kelly and have always received the best care. Kelly is truly an asset to Mt Pleasant
March 10, 2016
Always amazing