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Geisinger
Phone: 800-275-6401
 
 
 
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To schedule an appointment

Providers call:1-800-332-8901
Patients call:1-800-275-6401


This provider sees patients at the following locations:


Family Practice Mt Pleasant Scranton
531 Mt Pleasant Dr
Scranton, PA 18503

There is no publicly available rating for this care provider for one or more of the following reasons:
  1. He or she does not see patients in the outpatient clinic setting.
  2. He or she sees patients, but has not yet received the minimum number of Patient Satisfaction Reviews. To be eligible for display, we require a minimum of 30 surveys. This ensures that the rating is accurate and statistically reliable.
  3. He or she is a community provider, not a Geisinger-employed provider. Community providers tend to see patients in their own private outpatient practices, which we do not survey.

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Haikes, Kelly Rooney, CRNP Visit Geisinger.org for information on Kelly Rooney Haikes, CRNP. Find contact information, medical education, affiliated hospitals and more.
Overall Rating:
4.7 out of 5
1 120 ratings
21 comments

Practicing Specialties:

  • Nurse Practitioner, Board Certified, 1998
  • Family Medicine
  • Primary Care

Education:

  • Misericordia University 1998

Patient Satisfaction Ratings:

The Patient Satisfaction Rating is an average of all responses to care provider-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our survey >
1. Friendliness/courtesy of provider
- 4.8 out of 5
2. Provider explanations of prob/condition
- 4.7 out of 5
3. Provider concern for questions/worries
- 4.7 out of 5
4. Provider efforts to include in decisions
- 4.6 out of 5
5. Provider information about medications
- 4.6 out of 5
6. Provider instructions for follow-up care
- 4.5 out of 5
7. Provider spoke using clear language
- 4.7 out of 5
8. Time provider spent with patient
- 4.6 out of 5
9. Patients' confidence in provider
- 4.7 out of 5
10. Likelihood of recommending provider
- 4.7 out of 5

Patient Comments:

The comments are submitted by patients (or their caregivers) and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Geisinger. Learn more about our survey >
June 29
Kelly is great I love going to her, she knows what she is doing and she always takes the time to let me know whats going on and what test need to be done. She is a asset to geisinger. I would recommend her to all my friends.
June 27
We had a long discussion about my back pain and the possible causes. Kelly ordered x-rays for me to have taken while I was in the building. We discussed whether an MRI would be needed (it was ordered and approved later).
May 31
Loved both Kelly and staff, would be happy to schedule visits w/ her again.
May 19
I recommend Kelly to everyone I know!
Apr 5
I have the utmost confidence in Kelly Haikes and would trust her with my care for any health problem. She is very knowledgeable and thorough. I have scheduled many appointments for myself and my family with Kelly and have always received the best care. Kelly is truly an asset to Mt Pleasant
March 10
Always amazing
Feb 24
I have recommended this provider on several occasions.
Feb 8
overall visit was good, had concerns she addressed and explained in detail
Feb 4
We are very satisfied with service at this facility., realizing one has a right to their own opinion,, and doctor, etc., etc., for services rendered. It's the employee that makes the difference, not the name all together of facility.
Jan 27
Kelly is amazing and I would see her for any problem or ailment
Jan 21
I would recommend Geisinger to anyone needing to be seen for any medical reason I love that Geisinger staff is always concerned and is always on top of getting back to you by phone in a timely manner.
Jan 20
She couldn't of been anymore helpful.Had appointment for scan done right away.
Jan 9
I was having a crisis and in pain. Provider ordered testing but never contacted me with the results or direction after the visit. I had to call and message the office several times the next business day to get advice from my pcp.
Jan 6
Kelly Haikes is the most compassionate person and the person whom I trusted with my son from birth - she is always so kind & compassionate, excellent practitioner.
Dec 9, 2015
Overall very good experience with this doctor.
Nov 25, 2015
excellent
Nov 17, 2015
Kelly is truely an asset to GHP. I have never questioned her knowlage nor treatment.
Nov 17, 2015
No medications were given.
Oct 19, 2015
Care provider was great. She did what she needed to do, went above and beyond. Extremely helpful would highly recommend her to anyone!
Sep 24, 2015
Overall the experience was excellent.
Sep 9, 2015
My hold visit was wonderfully period.