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Phone: 800-275-6401
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To schedule an appointment

Providers call:1.800.332.8901
Patients call:1.800.275.6401

This provider sees patients at the following locations:

Primary Care
531 Mt Pleasant Dr
Scranton, PA 18503

There is no publicly available rating for this care provider for one or more of the following reasons:
  1. He or she does not see patients in the outpatient clinic setting.
  2. He or she sees patients, but has not yet received the minimum number of Patient Satisfaction Reviews. To be eligible for display, we require a minimum of 30 surveys. This ensures that the rating is accurate and statistically reliable.
  3. He or she is a community provider, not a Geisinger-employed provider. Community providers tend to see patients in their own private outpatient practices, which we do not survey.

McKenna, James Joseph III, DO Visit for information on James Joseph McKenna III, DO. Find contact information, medical education, affiliated hospitals and more.
Overall Rating:
4.6 out of 5
1 317 ratings

Practicing Specialties:

  • Family Medicine, Board Certified, 1988
  • Primary Care
  • Geriatrics


  • Des Moines University - Osteopathic Medical Center 1985


  • Parkview Hospital 1986


  • Thomas Jefferson U. Hospital 1988

Patient Satisfaction Ratings:

The Patient Satisfaction Rating is an average of all responses to care provider-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our survey >
1. Friendliness/courtesy of provider
- 4.8 out of 5
2. Provider explanations of prob/condition
- 4.6 out of 5
3. Provider concern for questions/worries
- 4.6 out of 5
4. Provider efforts to include in decisions
- 4.6 out of 5
5. Provider information about medications
- 4.6 out of 5
6. Provider instructions for follow-up care
- 4.6 out of 5
7. Provider spoke using clear language
- 4.7 out of 5
8. Time provider spent with patient
- 4.5 out of 5
9. Patients' confidence in provider
- 4.7 out of 5
10. Likelihood of recommending provider
- 4.6 out of 5

Patient Comments:

The comments are submitted by patients (or their caregivers) and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Geisinger. Learn more about our survey >
May 4
Have been a patient of Dr. McKenna for MANY years and hope to continue for many more. I have never felt rushed and he is always very thorough. He is a great Geisinger asset.
May 2
dr. McKenna has been my husband's and my care provider for years. we are very satisfied with the services we receive from him.
May 2
very caring and takes the time to answer my questions.
Apr 25
Have been seeing Dr. McKenna for over 20 years - have great confidence in him
March 30
Top notch care by Dr. McKenna !!!!!!
March 28
Dr McKenna is great ... he is the only DR I trust
March 21
Absolutely, I would recommend Dr. McKenna to anyone!
March 21
love our Dr. McKenna
March 16
Wasn't necessary to discuss medications
March 4
Had no problem
March 2
He is over booked and over worked.
March 1
Always a pleasure to see such professionalism, high regards for personal integrity
Feb 19
I love Dr. McKenna, he always goes above and beyond for me and my family
Feb 12
I am in a different situation because I have a personal relationship.
Feb 11
Dr, McKenna has been my primary care provider for countless years. I enjoy a team involved approach w/ him.
Feb 11
Dr. McKenna is always thorough and courteous. I have seen him for years for myself & family. He always asks how my family is doing, asking about the kids my name.
Feb 4
I have been with Dr. McKenna for many years and would not consider any one else.
Jan 29
Dr. McKenna made me feel relaxed, unrushed and well informed. He spoke in terms I could understand. I felt he was concerned and was anxious to help find out the root of my problem.
Jan 4
No bad experience.
Jan 4
He has been my doctor for over 25 years
Jan 4
I am pleased with Dr. McKenna. He seems to understand well my condition and how I do not like to take medication only when necessary.
Dec 31, 2015
Didn't see dr.
Dec 18, 2015
all good, except my Dr. changed some of the meds provided by PA, stating they weren't adequate for my problem.
Dec 17, 2015
Again Dr. McKenna is unbelievable, simply the best. No wonder he cant take any more patients
Dec 15, 2015
I have recommended several friends of ours to Dr. McKenna
Dec 4, 2015
He's the best !!!!!!!
Dec 4, 2015
Dr. McKenna is the best !!!
Dec 4, 2015
Dec 1, 2015
Love Dr. McKenna....He's the best..
Dec 1, 2015
Dr. McKenna is the best! I have recommended him to many people!
Dec 1, 2015
I have to several people all of what... patient and all very happy... with everything.
Nov 18, 2015
He's the best!
Nov 16, 2015
Excellent care.
Nov 6, 2015
Dr. McKenna has always been very complete & professional concerning my treatment & any questions I may have.
Nov 6, 2015
Dr. McKenna is very caring and explains everything thoroughly I've been coming to him about 18 years.
Oct 22, 2015
Dr. McKenna has been our doctor for approx 30 years now and we trust him with our health lives.
Oct 22, 2015
Dr McKenna, very understanding and concern of my health issues at all times. The only problem I encountered and I don't think Dr McKenna is aware that he ordered blood & urnine test which I generally have done at the facility, but I was told I had to go to a commonewealth walk in clinic as Blue Shiled Blue Cross 1st Priority HMO insurance I have Geisinger does not accept for blood work.Always had blood work done there before just odd,
Oct 20, 2015
Dr. McKenna takes time to explain, listen, and answer questions.
Oct 20, 2015
Just all around confidence that he has my good health as his main concern.
Oct 8, 2015
I have been with Dr McKenna for over 25 years and in Geisinger Health system. I have been nothing but satisfied with all of my care given to me.
Oct 1, 2015
Dr McKenna has alway been considerate and helpful . Insurance requirements don't alway work for the patients benefit and often delays can cause complication.
Sep 29, 2015
I have been with Dr McKenna since he and I both joined Geisinger I would not change him, he calls things as he sees them and that's the way I like it.
Aug 28, 2015
it was a quiet day when I was there
Aug 26, 2015
I tend not to recommend even though I like Dr. McKenna.
Aug 26, 2015
An excellent physician!
Aug 25, 2015
Have already recommended Dr. McKenna to many friends and family members!
Jul 31, 2015
Dr. James McKenna is the best doctor. I am extremely happy with the care I receive. I have recommended him to my family members and they have now become patients of his. They are very impressed with him and said they did not realize how awful their old doctor was until they met with him.
Jul 30, 2015
Dr McKenna is second to known in his treatment of, knowledge of, and care and concern for his patients.
Jul 23, 2015
Try not to have provider on a 'squeeze as many in during the day as possible' way of doing business. Today was an exception as we had a few more minutes than normal to discuss a personnel medical problem. This not always the case as many times it seems as though he (or she) has to rush through the appointment due to high volume of patients.
Jul 14, 2015
they go above
Jul 10, 2015
This has less to do with my doctor than it does with the impersonal assembly line process that has evolved at Geisinger. my doctor, whom I like very much, seems rushed, pressured and over-booked. My visit was akin to having my car tuned up at a garage.
Jul 9, 2015
Always a long wait in Dr's room.
Jul 7, 2015
I always recommend Dr McKenna
June 25, 2015
Didn't feel rushed and answered all my questions.
June 23, 2015
waited an hour and a half past my scheduled appointment time to see the doctor
June 22, 2015
I have recommended *Dr. McKenna to several people - they are very pleased with their choice.
June 11, 2015
I receive the best of care from Dr. McKenna & his staff.
June 8, 2015
We have brought others to his practice.
June 8, 2015
I always recommend Geisinger to all who go elsewhere.
June 3, 2015
he answered any questions I had
June 2, 2015
We trust Dr. McKenna with our lives