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Phone: 800-275-6401
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Providers call:1-800-332-8901
Patients call:1-800-275-6401

This provider sees patients at the following locations:

Primary Care
531 Mt Pleasant Dr
Scranton, PA 18503

There is no publicly available rating for this care provider for one or more of the following reasons:
  1. He or she does not see patients in the outpatient clinic setting.
  2. He or she sees patients, but has not yet received the minimum number of Patient Satisfaction Reviews. To be eligible for display, we require a minimum of 30 surveys. This ensures that the rating is accurate and statistically reliable.
  3. He or she is a community provider, not a Geisinger-employed provider. Community providers tend to see patients in their own private outpatient practices, which we do not survey.

McKenna, James Joseph III, DO Visit for information on James Joseph McKenna III, DO. Find contact information, medical education, affiliated hospitals and more.
Overall Rating:
4.7 out of 5
1 330 ratings

Practicing Specialties:

  • Family Medicine, Board Certified, 1988
  • Primary Care
  • Geriatrics


  • Des Moines University - Osteopathic Medical Center 1985


  • Parkview Hospital 1986


  • Thomas Jefferson U. Hospital 1988

Patient Satisfaction Ratings:

The Patient Satisfaction Rating is an average of all responses to care provider-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our survey >
1. Friendliness/courtesy of provider
- 4.8 out of 5
2. Provider explanations of prob/condition
- 4.7 out of 5
3. Provider concern for questions/worries
- 4.7 out of 5
4. Provider efforts to include in decisions
- 4.7 out of 5
5. Provider information about medications
- 4.6 out of 5
6. Provider instructions for follow-up care
- 4.6 out of 5
7. Provider spoke using clear language
- 4.7 out of 5
8. Time provider spent with patient
- 4.5 out of 5
9. Patients' confidence in provider
- 4.7 out of 5
10. Likelihood of recommending provider
- 4.7 out of 5

Patient Comments:

The comments are submitted by patients (or their caregivers) and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Geisinger. Learn more about our survey >
Jan 26
Visit was short.
Jan 25
I have been a patient of this care provider for almost 30 years and have always found him to be the best doctor.
Jan 18
staff works with you, pleasant at all times and understanding. goes over meds. health issue etc.
Jan 12
Dr. McKenna is the best. I would recommend him and his staff to everyone.
Dec 30, 2016
My husband & I have been with Dr. Mc Kenna almost from the beginning @ Lake Scranton - We recommended him to my sister & brother-in-law & my sister-in-law & her family - Also my niece & nephew - Our friends (husband & wife).
Dec 15, 2016
All good.
Dec 13, 2016
Dr. McKenna has gone above and beyond what is expected. He truly showed concern for a recent medical scare that I had.
Dec 13, 2016
Dr. McKenna is a wonderful Doctor he treated both my parents and his kindness and caring was unbelievable. When both my parents passed away he came to their service and that meant so much to my sister and me.
Dec 8, 2016
Dr. McKenna takes excellent care of my health and the health of my husband.
Dec 5, 2016
Good experience. I have a lot of confidence in Dr. McKenna.
Nov 18, 2016
I have had dr. McKenna as my doctor for years. we have always had a good relationship. he is very thorough and makes sure to see that my checkups, etc. are taken care of. he is an excellent doctor and both my wife and I trust him completely to keep us in good health. I recommend him every chance I get.
Nov 2, 2016
Dr. McKenna makes me feel very comfortable and relaxed when I see him, the concern he has for his patients is exceptional. He is a doctor I can feel so relaxed with and talk to.
Oct 28, 2016
I've been a patient of Dr. McKenna's for over 20 years & have great trust in him.
Oct 28, 2016
Dr Mckenna was able to see me the same day for an acute illness. He is a great doctor and I am very happy with the care he provides.
Oct 25, 2016
Dr. McKenna has been my families primary care physician for almost 30 years and I can't imagine putting my medical care in any one else's hands. The Mt. Pleasant location and environment, in my opinion, has changed the way in which he is able to provide the highest standard of care. He personally has not changed, but I think that the "system" doesn't necessarily support his efforts to shine as an excellent, caring doctor.
Oct 18, 2016
Fair scores on this page = N/a.
Oct 14, 2016
Dr McKenna has always shown great concern about my condition. Polite, neat and informal. His nurse Mat also a gentlemen, who takes his time with me.
Oct 14, 2016
First time with Dr. McKenna. He was very courteous and took immediate action to diagnose my condition. Made follow up appt. for 10 days and received email from him with test results and inquiry as to how I was feeling. Felt very comfortable with him.
Oct 7, 2016
Dr. Mc Kenna is the BEST! ! !
Oct 3, 2016
He went above and beyond as always
Sep 26, 2016
A million dollars couldn't buy a better doctor !!!!
Sep 17, 2016
Dr. McKenna is a great doctor. We have referred a few friends who were looking for a new dr- and they are now patients of his & also very happy with him.
Sep 13, 2016
I have been with Geisinger for more than 30 years. Dr. McKenna knows my health concerns,hopefully.
Sep 7, 2016
Dr. McKenna is the best!!
Sep 6, 2016
my Dr always listens to me and gives me the best service ever.
Sep 6, 2016
Dr. McKenna has provided good care X 25+ years. Appreciate home visits when necessary to myself & family. Dr. McKenna always calls back when needed & follow up about care, etc. excellent. Cares about patient & family.
Sep 2, 2016
my son's needs were completely ignored. he asked only quick questions regarding bullying and abuse. he did not ask or seem to care about the symptoms that caused him to miss school. we were back in the office today, more time from school and work, with the same issues but much much worse. I will never allow my son the see Dr. McKena again
Aug 31, 2016
Dr. McKenna has provided excellent care to both myself and my husband.
Aug 5, 2016
I know some people who do not care for my doctor, but I do like him and he knows both myself and my family's health history.
Aug 4, 2016
my husband and I have been patients of dr. McKenna for years. we like him, we trust him and I recommend him to others whenever I can.
Jul 29, 2016
Doctor is excellent. Listens well and has been the absolute best care provider I have had in my lifetime.
Jul 11, 2016
Dr. McKenna has been my doctor for over 20 years. We love him!
Jul 11, 2016
I just want to know what is next. I like to find out who is going to help me
Jul 6, 2016
Love Dr. McKenna. Got me in quickly bc of my concern for my foot. Excellent care and followup message.
June 21, 2016
I have a lot of confidence in Dr. McKenna. I feel he cares about my health and gives me great advice.
June 10, 2016
caring , friendly , always sees next or same day when sick. always returns my emails & calls
June 6, 2016
had a good visit and was scheduled for next appointment for care of my diabetes and chlorestral
June 2, 2016
It seems as though care provider would be happier if I were treated elsewhere.
June 2, 2016
Dr. McKenna is an outstanding physician.
May 16, 2016
dr McKenna is a great doctor and I feel very much better when leaving after seeing him
May 12, 2016
I love going to Dr. McKenna he is the best! I couldn't get to the office on the phone so I messaged him on the mygeisinger for an appointment and he called me to come right up. I recommend him to everyone.
May 4, 2016
Have been a patient of Dr. McKenna for MANY years and hope to continue for many more. I have never felt rushed and he is always very thorough. He is a great Geisinger asset.
May 2, 2016
dr. McKenna has been my husband's and my care provider for years. we are very satisfied with the services we receive from him.
May 2, 2016
very caring and takes the time to answer my questions.
Apr 26, 2016
my previous dr cared about everything, asking questions and working to understand while this doc says , ok here is a med or we will order this test all with no follow up. also has half checked pulse in ankles and never listened to neck artery. I plan to switch dr soon if only it was easier to find one.
Apr 26, 2016
doesn't have all information about my conditions, even ones in geisenger system, never asked about files from previous doctors and specialists
Apr 25, 2016
Have been seeing Dr. McKenna for over 20 years - have great confidence in him
March 30, 2016
Top notch care by Dr. McKenna !!!!!!
March 28, 2016
Dr McKenna is great ... he is the only DR I trust
March 21, 2016
Absolutely, I would recommend Dr. McKenna to anyone!
March 21, 2016
love our Dr. McKenna
March 16, 2016
Wasn't necessary to discuss medications
March 4, 2016
Had no problem
March 2, 2016
He is over booked and over worked.
March 1, 2016
Always a pleasure to see such professionalism, high regards for personal integrity
Feb 19, 2016
I love Dr. McKenna, he always goes above and beyond for me and my family