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Phone: 800-275-6401
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Providers call:1-800-332-8901
Patients call:1-800-275-6401

This provider sees patients at the following locations:

Primary Care
531 Mt Pleasant Dr
Scranton, PA 18503

There is no publicly available rating for this care provider for one or more of the following reasons:
  1. He or she does not see patients in the outpatient clinic setting.
  2. He or she sees patients, but has not yet received the minimum number of Patient Satisfaction Reviews. To be eligible for display, we require a minimum of 30 surveys. This ensures that the rating is accurate and statistically reliable.
  3. He or she is a community provider, not a Geisinger-employed provider. Community providers tend to see patients in their own private outpatient practices, which we do not survey.

McKenna, James Joseph III, DO Visit for information on James Joseph McKenna III, DO. Find contact information, medical education, affiliated hospitals and more.
Overall Rating:
4.6 out of 5
1 315 ratings

Practicing Specialties:

  • Family Medicine, Board Certified, 1988
  • Primary Care
  • Geriatrics


  • Des Moines University - Osteopathic Medical Center 1985


  • Parkview Hospital 1986


  • Thomas Jefferson U. Hospital 1988

Patient Satisfaction Ratings:

The Patient Satisfaction Rating is an average of all responses to care provider-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our survey >
1. Friendliness/courtesy of provider
- 4.8 out of 5
2. Provider explanations of prob/condition
- 4.6 out of 5
3. Provider concern for questions/worries
- 4.6 out of 5
4. Provider efforts to include in decisions
- 4.6 out of 5
5. Provider information about medications
- 4.6 out of 5
6. Provider instructions for follow-up care
- 4.6 out of 5
7. Provider spoke using clear language
- 4.7 out of 5
8. Time provider spent with patient
- 4.5 out of 5
9. Patients' confidence in provider
- 4.7 out of 5
10. Likelihood of recommending provider
- 4.6 out of 5

Patient Comments:

The comments are submitted by patients (or their caregivers) and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Geisinger. Learn more about our survey >
Sep 6
my Dr always listens to me and gives me the best service ever.
Sep 2
my son's needs were completely ignored. he asked only quick questions regarding bullying and abuse. he did not ask or seem to care about the symptoms that caused him to miss school. we were back in the office today, more time from school and work, with the same issues but much much worse. I will never allow my son the see Dr. McKena again
Aug 31
Dr. McKenna has provided excellent care to both myself and my husband.
Aug 5
I know some people who do not care for my doctor, but I do like him and he knows both myself and my family's health history.
Aug 4
my husband and I have been patients of dr. McKenna for years. we like him, we trust him and I recommend him to others whenever I can.
Jul 29
Doctor is excellent. Listens well and has been the absolute best care provider I have had in my lifetime.
Jul 11
Dr. McKenna has been my doctor for over 20 years. We love him!
Jul 11
I just want to know what is next. I like to find out who is going to help me
Jul 6
Love Dr. McKenna. Got me in quickly bc of my concern for my foot. Excellent care and followup message.
June 21
I have a lot of confidence in Dr. McKenna. I feel he cares about my health and gives me great advice.
June 10
caring , friendly , always sees next or same day when sick. always returns my emails & calls
June 6
had a good visit and was scheduled for next appointment for care of my diabetes and chlorestral
June 2
Dr. McKenna is an outstanding physician.
June 2
It seems as though care provider would be happier if I were treated elsewhere.
May 16
dr McKenna is a great doctor and I feel very much better when leaving after seeing him
May 12
I love going to Dr. McKenna he is the best! I couldn't get to the office on the phone so I messaged him on the mygeisinger for an appointment and he called me to come right up. I recommend him to everyone.
May 4
Have been a patient of Dr. McKenna for MANY years and hope to continue for many more. I have never felt rushed and he is always very thorough. He is a great Geisinger asset.
May 2
dr. McKenna has been my husband's and my care provider for years. we are very satisfied with the services we receive from him.
May 2
very caring and takes the time to answer my questions.
Apr 26
my previous dr cared about everything, asking questions and working to understand while this doc says , ok here is a med or we will order this test all with no follow up. also has half checked pulse in ankles and never listened to neck artery. I plan to switch dr soon if only it was easier to find one.
Apr 26
doesn't have all information about my conditions, even ones in geisenger system, never asked about files from previous doctors and specialists
Apr 25
Have been seeing Dr. McKenna for over 20 years - have great confidence in him
March 30
Top notch care by Dr. McKenna !!!!!!
March 28
Dr McKenna is great ... he is the only DR I trust
March 21
Absolutely, I would recommend Dr. McKenna to anyone!
March 21
love our Dr. McKenna
March 16
Wasn't necessary to discuss medications
March 4
Had no problem
March 2
He is over booked and over worked.
March 1
Always a pleasure to see such professionalism, high regards for personal integrity
Feb 19
I love Dr. McKenna, he always goes above and beyond for me and my family
Feb 12
I am in a different situation because I have a personal relationship.
Feb 11
Dr, McKenna has been my primary care provider for countless years. I enjoy a team involved approach w/ him.
Feb 11
Dr. McKenna is always thorough and courteous. I have seen him for years for myself & family. He always asks how my family is doing, asking about the kids my name.
Feb 4
I have been with Dr. McKenna for many years and would not consider any one else.
Jan 29
Dr. McKenna made me feel relaxed, unrushed and well informed. He spoke in terms I could understand. I felt he was concerned and was anxious to help find out the root of my problem.
Jan 4
No bad experience.
Jan 4
He has been my doctor for over 25 years
Jan 4
I am pleased with Dr. McKenna. He seems to understand well my condition and how I do not like to take medication only when necessary.
Dec 31, 2015
Didn't see dr.
Dec 18, 2015
all good, except my Dr. changed some of the meds provided by PA, stating they weren't adequate for my problem.
Dec 17, 2015
Again Dr. McKenna is unbelievable, simply the best. No wonder he cant take any more patients
Dec 15, 2015
I have recommended several friends of ours to Dr. McKenna
Dec 4, 2015
He's the best !!!!!!!
Dec 4, 2015
Dr. McKenna is the best !!!
Dec 4, 2015
Dec 1, 2015
Love Dr. McKenna....He's the best..
Dec 1, 2015
Dr. McKenna is the best! I have recommended him to many people!
Dec 1, 2015
I have to several people all of what... patient and all very happy... with everything.
Nov 18, 2015
He's the best!
Nov 16, 2015
Excellent care.
Nov 6, 2015
Dr. McKenna has always been very complete & professional concerning my treatment & any questions I may have.
Nov 6, 2015
Dr. McKenna is very caring and explains everything thoroughly I've been coming to him about 18 years.
Oct 22, 2015
Dr. McKenna has been our doctor for approx 30 years now and we trust him with our health lives.
Oct 22, 2015
Dr McKenna, very understanding and concern of my health issues at all times. The only problem I encountered and I don't think Dr McKenna is aware that he ordered blood & urnine test which I generally have done at the facility, but I was told I had to go to a commonewealth walk in clinic as Blue Shiled Blue Cross 1st Priority HMO insurance I have Geisinger does not accept for blood work.Always had blood work done there before just odd,
Oct 20, 2015
Dr. McKenna takes time to explain, listen, and answer questions.
Oct 20, 2015
Just all around confidence that he has my good health as his main concern.
Oct 8, 2015
I have been with Dr McKenna for over 25 years and in Geisinger Health system. I have been nothing but satisfied with all of my care given to me.
Oct 1, 2015
Dr McKenna has alway been considerate and helpful . Insurance requirements don't alway work for the patients benefit and often delays can cause complication.