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Providers call:1.800.332.8901
Patients call:1.800.275.6401


This provider sees patients at the following locations:


Primary Care
531 Mt Pleasant Dr
Scranton, PA 18503

There is no publicly available rating for this care provider for one or more of the following reasons:
  1. He or she does not see patients in the outpatient clinic setting.
  2. He or she sees patients, but has not yet received the minimum number of Patient Satisfaction Reviews. To be eligible for display, we require a minimum of 40 surveys. This ensures that the rating is accurate and statistically reliable.
  3. He or she is a community provider, not a Geisinger-employed provider. Community providers tend to see patients in their own private outpatient practices, which we do not survey.

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McKenna, James Joseph III, DO Visit Geisinger.org for information on James Joseph McKenna III, DO. Find contact information, medical education, affiliated hospitals and more.
Overall Rating:
4.7 out of 5
1 334 ratings
62 comments

Practicing Specialties:

  • Family Medicine, Board Certified, 1988
  • Primary Care
  • Geriatrics

Education:

  • Des Moines University - Osteopathic Medical Center 1985

Internship:

  • Parkview Hospital 1986

Residency:

  • Thomas Jefferson U. Hospital 1988

Patient Satisfaction Ratings:

The Patient Satisfaction Rating is an average of all responses to care provider-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our survey >
1. Friendliness/courtesy of provider
- 4.8 out of 5
2. Provider explanations of prob/condition
- 4.6 out of 5
3. Provider concern for questions/worries
- 4.6 out of 5
4. Provider efforts to include in decisions
- 4.7 out of 5
5. Provider information about medications
- 4.6 out of 5
6. Provider instructions for follow-up care
- 4.6 out of 5
7. Provider spoke using clear language
- 4.7 out of 5
8. Time provider spent with patient
- 4.6 out of 5
9. Patients' confidence in provider
- 4.7 out of 5
10. Likelihood of recommending provider
- 4.7 out of 5

Patient Comments:

The comments are submitted by patients (or their caregivers) and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Geisinger. Learn more about our survey >
Dec 18, 2015
all good, except my Dr. changed some of the meds provided by PA, stating they weren't adequate for my problem.
Dec 17, 2015
Again Dr. McKenna is unbelievable, simply the best. No wonder he cant take any more patients
Dec 15, 2015
I have recommended several friends of ours to Dr. McKenna
Dec 4, 2015
He's the best !!!!!!!
Dec 4, 2015
Dr. McKenna is the best !!!
Dec 4, 2015
Dr McKENNA KEEPS US OLD GOATS GOING !
Dec 1, 2015
Love Dr. McKenna....He's the best..
Dec 1, 2015
I have to several people all of what... patient and all very happy... with everything.
Dec 1, 2015
Dr. McKenna is the best! I have recommended him to many people!
Nov 18, 2015
He's the best!
Nov 16, 2015
Excellent care.
Nov 6, 2015
Dr. McKenna has always been very complete & professional concerning my treatment & any questions I may have.
Nov 6, 2015
Dr. McKenna is very caring and explains everything thoroughly I've been coming to him about 18 years.
Oct 22, 2015
Dr. McKenna has been our doctor for approx 30 years now and we trust him with our health lives.
Oct 22, 2015
Dr McKenna, very understanding and concern of my health issues at all times. The only problem I encountered and I don't think Dr McKenna is aware that he ordered blood & urnine test which I generally have done at the facility, but I was told I had to go to a commonewealth walk in clinic as Blue Shiled Blue Cross 1st Priority HMO insurance I have Geisinger does not accept for blood work.Always had blood work done there before just odd,
Oct 20, 2015
Dr. McKenna takes time to explain, listen, and answer questions.
Oct 20, 2015
Just all around confidence that he has my good health as his main concern.
Oct 8, 2015
I have been with Dr McKenna for over 25 years and in Geisinger Health system. I have been nothing but satisfied with all of my care given to me.
Oct 1, 2015
Dr McKenna has alway been considerate and helpful . Insurance requirements don't alway work for the patients benefit and often delays can cause complication.
Sep 29, 2015
I have been with Dr McKenna since he and I both joined Geisinger I would not change him, he calls things as he sees them and that's the way I like it.
Aug 28, 2015
it was a quiet day when I was there
Aug 26, 2015
I tend not to recommend even though I like Dr. McKenna.
Aug 26, 2015
An excellent physician!
Aug 25, 2015
Have already recommended Dr. McKenna to many friends and family members!
Jul 31, 2015
Dr. James McKenna is the best doctor. I am extremely happy with the care I receive. I have recommended him to my family members and they have now become patients of his. They are very impressed with him and said they did not realize how awful their old doctor was until they met with him.
Jul 30, 2015
Dr McKenna is second to known in his treatment of, knowledge of, and care and concern for his patients.
Jul 23, 2015
Try not to have provider on a 'squeeze as many in during the day as possible' way of doing business. Today was an exception as we had a few more minutes than normal to discuss a personnel medical problem. This not always the case as many times it seems as though he (or she) has to rush through the appointment due to high volume of patients.
Jul 14, 2015
they go above
Jul 10, 2015
This has less to do with my doctor than it does with the impersonal assembly line process that has evolved at Geisinger. my doctor, whom I like very much, seems rushed, pressured and over-booked. My visit was akin to having my car tuned up at a garage.
Jul 9, 2015
Always a long wait in Dr's room.
Jul 7, 2015
I always recommend Dr McKenna
June 25, 2015
Didn't feel rushed and answered all my questions.
June 23, 2015
waited an hour and a half past my scheduled appointment time to see the doctor
June 22, 2015
I have recommended *Dr. McKenna to several people - they are very pleased with their choice.
June 11, 2015
I receive the best of care from Dr. McKenna & his staff.
June 8, 2015
We have brought others to his practice.
June 8, 2015
I always recommend Geisinger to all who go elsewhere.
June 3, 2015
he answered any questions I had
June 2, 2015
We trust Dr. McKenna with our lives
May 19, 2015
Very good overall experience
May 14, 2015
Love Dr. McKenna! I recommend him all the time!
May 13, 2015
Care provider is too busyI left visit with unasked and unanswered questions
May 1, 2015
We've been using Dr. McKenna for 18 years now and we've always been very happy with him.
Apr 21, 2015
Saw pa not primary came in for dizziness ,headache , lightheaded , elevated blood pressure way out norm for me DR at my PT appoint took it because i was so lightheaded felt really bad , feel nauses B/P 140 /90 was sent home told to drink more water send primary a email next day .
Apr 16, 2015
Dr. always follow-up either email or phone.
Apr 14, 2015
Dr. McKenna was able to complete my medical clearance examination as my PCP was not available. He was very easy to dialogue with, very thorough, and pleasant. I appreciated his taking the time to do my exam as it was short notice.
Apr 10, 2015
I aways recommended DR
Apr 9, 2015
He seemed pre-occupied, but since I had no real concerns it was OK.
Apr 3, 2015
Dr. McKenns cares.
Apr 2, 2015
James McKenna has been our family physicial for many years. we like him very much and can always count on getting good care and attention to anything we think is an immediate problem.
Apr 1, 2015
Moira ( excuse the spelling if incorrect) was very polite and asked me pertinent questions involving my visit.
Apr 1, 2015
Excellent service, highly talented and committed to give the best care possible
March 18, 2015
Dr. McKenna and his PA went above and beyond the norm regarding attentiveness.
March 16, 2015
even though I know he is really busy I always feel like he is giving me his full attention and I never feel rushed
March 12, 2015
great care provider. (J McKennna)
March 10, 2015
And, Dr. McKenna answers my emails promptly.
March 5, 2015
good
Feb 27, 2015
Best Doctor.
Feb 26, 2015
Dr. McKenna answered all of my questions and spent a generous amount of time with me. I have recommended him highly to several friends who are now his patients.
Feb 26, 2015
Dr. McKenna impressed me by asking some very important personal questions about who lived with me, how I functioned mentally, and any other concerns I might have.
Feb 26, 2015
Dr. McKenna is always the professional. He is very attentive and caring about all medical problems. He explains everything to me and in language I understand. I have been with Dr. McKenna for over 20 years and my daughters have also gone to him. We trust him.
Feb 20, 2015
Dr McKenna is excellent !