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Geisinger
Phone: 800-275-6401
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Providers call:1.800.332.8901
Patients call:1.800.275.6401


This provider sees patients at the following locations:


Family Practice Nanticoke
128 E Main St
Nanticoke, PA 18634

There is no publicly available rating for this care provider for one or more of the following reasons:
  1. He or she does not see patients in the outpatient clinic setting.
  2. He or she sees patients, but has not yet received the minimum number of Patient Satisfaction Reviews. To be eligible for display, we require a minimum of 40 surveys. This ensures that the rating is accurate and statistically reliable.
  3. He or she is a community provider, not a Geisinger-employed provider. Community providers tend to see patients in their own private outpatient practices, which we do not survey.

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Werner, Susan A., MD Visit Geisinger.org for information on Susan A. Werner, MD. Find contact information, medical education, affiliated hospitals and more.
Overall Rating:
4.7 out of 5
1 263 ratings
62 comments

Practicing Specialties:

  • Family Medicine, Board Certified, 2008
  • Primary Care

Education:

  • Univ. of Pittsburgh, School of Medicine 2004

Residency:

  • Palmetto Health Richland 2007

Fellowship:

  • Palmetto Health Richland 2008
    Geriatric Medicine

Clinical Interests:

Women's health issues, geriatric medicine

Patient Satisfaction Ratings:

The Patient Satisfaction Rating is an average of all responses to care provider-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our survey >
1. Friendliness/courtesy of provider
- 4.8 out of 5
2. Provider explanations of prob/condition
- 4.7 out of 5
3. Provider concern for questions/worries
- 4.7 out of 5
4. Provider efforts to include in decisions
- 4.7 out of 5
5. Provider information about medications
- 4.7 out of 5
6. Provider instructions for follow-up care
- 4.6 out of 5
7. Provider spoke using clear language
- 4.8 out of 5
8. Time provider spent with patient
- 4.6 out of 5
9. Patients' confidence in provider
- 4.7 out of 5
10. Likelihood of recommending provider
- 4.7 out of 5

Patient Comments:

The comments are submitted by patients (or their caregivers) and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Geisinger. Learn more about our survey >
Jan 22
good experience
Dec 15, 2015
Feel very confident in Dr. Werners observations and opinions.
Nov 25, 2015
I feel confident and comfortable with Dr Werner. Always proffessional and curteous. And helpful. Never feel rushed.
Nov 24, 2015
I'd rather keep her for myself -
Nov 20, 2015
The doctor examined my lungs and said my lungs were clear, and that was the extent of my visit. Was this because I go to other specialists for other problems? My blood sugar readings were high due to the Prednisone I was taking but she didn't question me about that. Dr. Werner is a very pleasant person and I don't want to say anything negative if this is a new procedure Geisinger is following. If you go to other speialists should they not discuss other treatments? Also, there were no suggestions for going for blood work before my next visit. The last time I had an appointment I was scheduled for blood work prior to the visit. Again, I don't want to disparage Dr. Werner, but what is the purpose of a primary doctor.
Nov 16, 2015
Dr. Werner is always pleasant and never rushes you through your appointment. Makes me feel very comfortable in talking to her about all my concerns. Love her!
Nov 12, 2015
It was a very good visit.
Nov 2, 2015
Dr. Werner is very friendly and competent.
Nov 2, 2015
I tell everyone about the doctors and the staff. I tell them if they are looking for a doctor to go to this place
Oct 28, 2015
Doctor was so kind, helpful & willing to listen to my whole issue without jumping in & interrupting. Shows a real interest in her patients.
Oct 26, 2015
I have recommeded Dr Werner in the past and will continue to do so.....
Oct 16, 2015
All are so professional and caring They all make it so easy to attend any visits and or stays !!
Oct 6, 2015
10. Do not recommend drs.! No matter how good they are.
Oct 5, 2015
very satisfied with my visit
Oct 5, 2015
Dr. Werner was fantastic. She sat and listened and answered all of my questions. I have recommended her to friends and family.
Oct 2, 2015
Dr tried to flush wax out of ear...i got very dizzy..she said lay down it will pass and call us if you need us....no one came back so i left..i feel i didnt get to really finish appt.
Sep 30, 2015
no one could come close to topping Dr. Werner
Sep 28, 2015
I have told many people about my care provider.
Sep 18, 2015
already recommending 3 people to dr werner
Sep 10, 2015
She was very interested in helping me with questions and my concerns. Told me what I could do and what not to do
Sep 3, 2015
Unable to answer questions 9 and 10 as it was my first visit so I need additional times to form an opinion.
Aug 26, 2015
we just love Dr werner
Aug 3, 2015
*Dr. Werner is excellent.
Aug 3, 2015
Very impressed with *Dr. Werner - would highly recommend her to other patients.
Aug 3, 2015
spent very little time with me as she was in a rush to move on
Jul 30, 2015
The PA did well, but I would have preferred being seen by a physician. #10. Quite.
Jul 24, 2015
My PCP, Dr. Susan Werner, is a stellar doctor! I have always had a wonderful experience in her care.
Jul 23, 2015
I really feel good about Dr. Werner as my doctor she cares about the whole person and is nice to talk to
Jul 20, 2015
I have the greatest trust in *Dr. Werner with regard to my large list of health issues. She always helps me when I need her and answers any questions I may have. I present with many obstacles health wise and *Dr. Werner ALWAYS gives me her best!! Love her!!
Jul 17, 2015
Already recommended her to my sisters & friends.
Jul 1, 2015
I saw *Dr. Werner before in Wilkes-Barre location, she always took great care of me, my mother was also a patient; and the same for my mother, excellent care, for both of us.
June 24, 2015
They have always tried to help me. that is what patients need is just to know that they are cared about.patients can overlook a lot if they feel they are genuinely cared about.keeping them informed is big.My husband and I had a great visit. everyone was very personable.
June 23, 2015
No listening skills: did not want to hear that my rx-meds could be causing side effects and, No follow-up skills: Had to message office for blood work results, never got message concerning ultrasound test. Overall- very slow responses to my messages. NO response regarding my message that problems still continue today (10 days) since I was last seen.
June 16, 2015
Dr. Werner is very easy to talk to and explains my concerns in language I can understand. Never rushes you out.
June 12, 2015
Have already recommended Dr. Weiner to Tracy Gonda.
June 11, 2015
Had Dr. Werner very easy to talk to and she listens.
June 10, 2015
You could see that she care about your health.
June 10, 2015
The entire staff was super nice and helpful.
June 1, 2015
Excellent experiences
June 1, 2015
just about perfect in every way
May 28, 2015
Perfect.
May 26, 2015
I have already recommended new patients.
May 26, 2015
Dr Werner was the first doctor in five years who took my persistent health concerns seriously. She began work immediately to discern what the problems may be and helped set me up with specialists. My visit was the first time in five years that I left feeling hopeful.
May 18, 2015
very good very courteous explain what you need to have explained
May 13, 2015
Dr. Werner is an asset to the Geisinger staff.She puts you at ease immediately, shows compassion and concern, and does not rush you in and out. Dr. Werner is the epitome of what a physcian should be.Highly recommend .
May 12, 2015
Never heard back about my blood work. Asked for an appointment, I was told after my test were completed but never heard a response. That was three or four weeks ago.
Apr 29, 2015
Doctor stepped out for almost 10 minutes to visit another patient.
Apr 10, 2015
the doctor is wonderful. she is very friendly and down to earth. will to take the time and explained everything to you. makes sure you also understand everything that she is explaining to you.
Apr 7, 2015
dr Werner is excellent!
Apr 2, 2015
All went well, as usual. All my questions were explained to my satisfaction.
March 26, 2015
have referred my provider to 4 friends which are now her patients
March 25, 2015
I already have recommended Dr. Werner to family and friends.
March 25, 2015
Doctor was very nice, helpful, and listened to "all" my medical problems. Also, addressed my issues.
March 17, 2015
Dr Werner is a very caring doctor. She will go out of her way to help you with whatever you may need.
March 10, 2015
excellent
Feb 24, 2015
Everyone was caring and very friendly.
Feb 23, 2015
Recommended Dr. Werner to my wife and she is now going to her.
Feb 19, 2015
I was very sick when I called for appt. they got me in so quick. Within days of seeing Dr. Werner I felt so good I messaged her to thank her for being so good at what she does. She listens to everything you say. I like that she takes time to hear your concerns.
Feb 17, 2015
Please hire more office staff. One person can not be responsible for checking in/out patients, answering phones, AND assisting the physician with appointments.
Feb 12, 2015
Dr Werner is wonderful all of the way around
Feb 11, 2015
#9. Excellent in question 9. Dr. Werner and her staff did an excellent job. I would recommend her to anyone.
Feb 11, 2015
Dr. Werner is very good at her job.