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Providers call:1-800-332-8901
Patients call:1-800-275-6401

This provider sees patients at the following locations:

Family Practice Nanticoke
128 E Main St
Nanticoke, PA 18634

There is no publicly available rating for this care provider for one or more of the following reasons:
  1. He or she does not see patients in the outpatient clinic setting.
  2. He or she sees patients, but has not yet received the minimum number of Patient Satisfaction Reviews. To be eligible for display, we require a minimum of 30 surveys. This ensures that the rating is accurate and statistically reliable.
  3. He or she is a community provider, not a Geisinger-employed provider. Community providers tend to see patients in their own private outpatient practices, which we do not survey.

Werner, Susan, MD Visit for information on Susan Werner, MD. Find contact information, medical education, affiliated hospitals and more.
Overall Rating:
4.7 out of 5
1 276 ratings

Practicing Specialties:

  • Family Medicine, Board Certified, 2008
  • Primary Care


  • Univ. of Pittsburgh, School of Medicine 2004


  • Palmetto Health Richland 2007


  • Palmetto Health Richland 2008
    Geriatric Medicine

Clinical Interests:

Women's health issues, geriatric medicine

Patient Satisfaction Ratings:

The Patient Satisfaction Rating is an average of all responses to care provider-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our survey >
1. Friendliness/courtesy of provider
- 4.8 out of 5
2. Provider explanations of prob/condition
- 4.7 out of 5
3. Provider concern for questions/worries
- 4.8 out of 5
4. Provider efforts to include in decisions
- 4.7 out of 5
5. Provider information about medications
- 4.7 out of 5
6. Provider instructions for follow-up care
- 4.7 out of 5
7. Provider spoke using clear language
- 4.8 out of 5
8. Time provider spent with patient
- 4.6 out of 5
9. Patients' confidence in provider
- 4.8 out of 5
10. Likelihood of recommending provider
- 4.8 out of 5

Patient Comments:

The comments are submitted by patients (or their caregivers) and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Geisinger. Learn more about our survey >
Jan 16
No follow up on blood work that was completed or a response to a message sent to doctor.
Jan 13
We really didn't discuss medications; I'm only on one and the assistant updated that. The doctor is personable and makes one feel at ease. She was not in a rush with the exam, talked at length, and explained things.
Jan 11
Already have recommended Dr Werner to others...
Jan 10
Dr. W. is very caring and explains thing to me very well. I feel she listens to my concerns.
Dec 19, 2016
I have already done this with several people.
Dec 15, 2016
Dr. Werner was fantastic. I had been waiting for my previous PCP to provide me with an explanation of the Stress Echo and Ziopatch tests results from April of 2016. In August when I still had not been able to get a response I changed PCP's to Dr. Werner. She went through all of the results line by line and explained them to me in my language. It was such a relief. We talked about my meds and had a back and forth conversation about them. She sent renewal prescriptions to my provider during the appointment and got conformation they were received before I left. She scheduled my Wellness appointment for the end of January -- as that is when I am eligible for it this year because of Medicare.
Dec 13, 2016
As mentioned before my sister explains things to me.
Dec 6, 2016
I have already recommended Dr. Werner.
Dec 5, 2016
Dr Werner takes the time to explain any issues I have questions about
Nov 29, 2016
Susan Werner has been our doctor since her practice at Geisinger South. Susan is not only professional as a Doctor Susan has a terrific personality.
Nov 22, 2016
My officee visits. have been very good they make me feel comfortable and tthey all seem concern and attentive
Nov 16, 2016
Dr. Werner is always concerned about me. She spends time and explains all my concerns. She always replies to my emails and does not leave me waiting. Would be lost without her.
Nov 11, 2016
I feel when going to any Geisinger doctor , that they just have so many patients to see that I feel that the doctors seem a little rush.
Nov 11, 2016
The very poor is due to not hearing from her on what to do
Oct 25, 2016
Dr. Werner is a very good doctor. She's very personable & is very easy to talk to. She's always willing to listen to the patients problems.
Oct 12, 2016
Dr. Susan Werner is very good, and explained and discussed with me questions I had regarding my health. Also concerns I had about yearly and routine tests.
Oct 10, 2016
She gave took time and gave exceptional explanations to a report after I had been to the emergency department.
Sep 30, 2016
the office staff supposedly scheduled follow up for an endoscopy but 4 business days later I have not heard of any scheduling details
Sep 26, 2016
She is the BEST & so is her NURSE.
Sep 13, 2016
Dr. Werner was very good at addressing my medical issues and scheduling further test ASAP. Exceptional dr.!
Sep 6, 2016
I have always felt very comfortable in conversing with this provider,felt that she showed high concern for my health problems and addressed them quickly, professionally, clearly and with the utmost concern.
Sep 1, 2016
I wouldn't recommend her so I don't have to wait longer. But she is great!
Aug 29, 2016
Aug 26, 2016
I like that Dr. Werner has already gone over my chart before entering the room. It saves time, and saves me having to explain everything. I have a chronic illness, so at least I know that she is aware of who I am and what my special needs are.
Aug 23, 2016
Did not address my pain issue or offer any medications.
Aug 19, 2016
Dr Werner goes above & beyond in treating any issue I may have.
Aug 12, 2016
Superior quality of care from provider, exemplary in every respect.
Aug 12, 2016
I truly trust her with my life and well being.
Aug 10, 2016
Dr. Susan Werner is a GREAT doctor and a Great person. She answers all my questions. Includes me in any decisions. I couldn't get a better doctor.
Jul 18, 2016
Jul 14, 2016
Dr. Werner and her staff are very professional in their work, but they are also very kind and considerate to their patient. These things mean a lot to me.
June 20, 2016
Dr Werner is always compassionate and understanding.
June 20, 2016
Dr. Werner is among the best physicians I have meet.
June 10, 2016
Only problem is waiting for the doctor to get back to me about the test's, and what meds we are going to use from this date forward.
June 7, 2016
follow up from car accident with new issues. Dr did not even touch me to see where or how much it hurt. prescribed Meds not prescribed at er.
June 7, 2016
Dr. Werner is excellent - friendly but professional - never hurries through the office visit. She is very knowledgeable and explain tests, medications, etc., very clearly - always asking for questions. I'm so glad she is working in Nantuok.
May 23, 2016
Dr. Werner has been excellent.
May 23, 2016
Excellent! There are no words to describe the wonderful relationship I have with Dr. Werner. She exemplifies everything a physician should be! Simply put, one of the best doctors I have ever had. Truly makes me feel understood and cared for!
May 16, 2016
Always caring and understanding of any medical issues. Feel very comfortable with doctor and staff.
May 16, 2016
Excellent care as always.
May 13, 2016
Dr. Werner always takes time to listen and shows concern.
May 11, 2016
May 9, 2016
Numbers 4 & 6 are essentially non applicable. She just told me to keep doing what I've been doing.
May 5, 2016
Sent a message about my concern about blood work results. Haven't heard back from her.
Apr 28, 2016
Dr Werner is awesome, I have recommended her to others
Apr 20, 2016
Dr Werner is wonderful. She knows my issues and takes the time to review my concerns. She explains things in a way I can understand
Apr 11, 2016
I love Dr Werner!!! She is extremely professional and cares about her patient's concerns.
Apr 5, 2016
Best doctor I have had in years.
Apr 1, 2016
Dr. Werner treated me with respect and genuine concern for the reason I visited.
March 30, 2016
March 29, 2016
Have already recommended Dr.Werner,to many family & friends!!
March 2, 2016
Dr. Werner is a knowledgeable, caring physician. She takes time to explain, is friendly, caring to both patients & family members.
Feb 25, 2016
I am very pleased with Dr. Werner, she follows up on everything and is intelligent and caring. She explains everything thoroughly. Probably the best physician I have ever gone to.