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Phone: 800-275-6401
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Providers call:1-800-332-8901
Patients call:1-800-275-6401

This provider sees patients at the following locations:

Otolaryngology GSCW Wilkes-Barre
1000 E Mountain Blvd
Wilkes Barre, PA 18711
Otolaryngology/Head & Neck/Facial Plastic Surgery
100 N Academy Ave
Danville, PA 17822

There is no publicly available rating for this care provider for one or more of the following reasons:
  1. He or she does not see patients in the outpatient clinic setting.
  2. He or she sees patients, but has not yet received the minimum number of Patient Satisfaction Reviews. To be eligible for display, we require a minimum of 30 surveys. This ensures that the rating is accurate and statistically reliable.
  3. He or she is a community provider, not a Geisinger-employed provider. Community providers tend to see patients in their own private outpatient practices, which we do not survey.

Helwig, Cecilia Canto, MD Visit for information on Cecilia Canto Helwig, MD. Find contact information, medical education, affiliated hospitals and more.
Coordinator, Pediatric Cochlear Implant Program
Overall Rating:
4.7 out of 5
1 84 ratings

Practicing Specialties:

  • Otolaryngology, Board Certified, 2016
  • Pediatric Otolaryngology


  • Universidad de Chile 1997


  • Universidad de Chile 2000


  • U. of California - San Diego Medical Center 2003
    Research - Otology
  • Children's Hospital and Health Center of San Diego 2006
    Pediatric Otolaryngology

Clinical Interests:

Pediatric obstructive sleep apnea and breathing abnormalities; tonsils and adenoidal disease; airway obstruction; hearing loss; ear infections and drainage; congenital malformations of the ear; craniofacial abnormalities; extra-esophageal reflux; speech and voice disorders; swallowing disorders; vascular malformations; neck masses; nasal allergies and sinus disease; cystic fibrosis and secondary sinus disease


  • Spanish

Professional Memberships:

  • American Academy of Head & Neck Surgery
  • American Academy of Otolaryngology
  • Chilean Academy of Otolaryngology

Patient Satisfaction Ratings:

The Patient Satisfaction Rating is an average of all responses to care provider-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our survey >
1. Friendliness/courtesy of provider
- 4.8 out of 5
2. Provider explanations of prob/condition
- 4.7 out of 5
3. Provider concern for questions/worries
- 4.7 out of 5
4. Provider efforts to include in decisions
- 4.7 out of 5
5. Provider information about medications
- 4.6 out of 5
6. Provider instructions for follow-up care
- 4.7 out of 5
7. Provider spoke using clear language
- 4.7 out of 5
8. Time provider spent with patient
- 4.5 out of 5
9. Patients' confidence in provider
- 4.6 out of 5
10. Likelihood of recommending provider
- 4.7 out of 5

Patient Comments:

The comments are submitted by patients (or their caregivers) and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Geisinger. Learn more about our survey >
Jan 3
Dr Helwig is fantastic! She has always going above and beyond to provide great care to my son and reassurance to my wife and I. Even though our son having tubes put in his ears was a relatively minor surgery my wife and I were still nervous. Dr Helwig answered all of our questions clearly and treated us like people, not just another number. She even went so far as to personally cary our son back into surgery. We LOVE Dr Helwig!
Jan 3
Dr. Helwig is amazing. Kind, courteous, knowledgeable.
Nov 28, 2016
Dr.Heilwig is wonderful, she is helpful and gentle. She is wonderful with my 5 and 2 year old and I have recommended her many times.
Nov 3, 2016
After waiting almost an hour to see the doctor, I felt a tad rushed when we spoke.
Oct 11, 2016
I commented on Yammer about the wonderful experience my son and I had at this appointment. Very thorough, sincere, and took time to listen to us. We were scared going in initially but Dr. Helwig and her assistant were great!
Sep 8, 2016
We spent the majority of the time with the PA and only a few minutes with the Dr. The PA was great. Dr. was nice too but we didn't have a lot of time with her.
Sep 6, 2016
Thorough & professional. Very good "bedside manner."
Aug 22, 2016
dr helwig is like a miracle worker. major major improvement in my sons hearing and breathing since the procedure
Aug 9, 2016
Dr. Helwig is wonderful with children. She made us feel like she cared about my son and that we were the only thing on her mind during our appointment.
Aug 5, 2016
Doctor knew our son was only 5 months and could not do surgery til 6 months. She still made the appt. knowing he was 5 months and calls 20 mins. later after leaving to say you can't do it til 6 months. Red flag. First she says oh nothing in his ears then says there is another red flag. 10. Need 2nd opinion.
Jul 19, 2016
I already have recommended her to others.
June 21, 2016
The doctor was fantastic. The PA left a lot to be desired. Not to mention the PA left a surgery scheduling book inside the exam room with us for over 15 minutes complete with other individuals private health information. I did not feel comfortable with where the book might land next with my child's info in it.
June 7, 2016
spent more time with attending
June 1, 2016
Dr. Helwig is friendly, kind, and caring. She understands kids and how they react to pain of discomfort in their ears. I think she's a wonderful doctor.
March 29, 2016
Very friendly & caring.
March 1, 2016
Dr. downplayed my concerns, wouldn't offer any alternative treatments, told me to cancel my appointment with audiology, and didn't know that I was a cardiac patient which means the in and out procedure she was recommending would be more in depth. Already had get mind made up before she saw us. Wouldn't describe anything. Might as well have said "because I said so"