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Geisinger
Phone: 800-275-6401
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Providers call:1.800.332.8901
Patients call:1.800.275.6401


This provider sees patients at the following locations:


Otolaryngology GSCW Wilkes-Barre
1000 E Mountain Blvd
Wilkes Barre, PA 18711
Otolaryngology/Head & Neck/Facial Plastic Surgery
100 N Academy Ave
Danville, PA 17822

There is no publicly available rating for this care provider for one or more of the following reasons:
  1. He or she does not see patients in the outpatient clinic setting.
  2. He or she sees patients, but has not yet received the minimum number of Patient Satisfaction Reviews. To be eligible for display, we require a minimum of 30 surveys. This ensures that the rating is accurate and statistically reliable.
  3. He or she is a community provider, not a Geisinger-employed provider. Community providers tend to see patients in their own private outpatient practices, which we do not survey.

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Helwig, Cecilia Canto, MD Visit Geisinger.org for information on Cecilia Canto Helwig, MD. Find contact information, medical education, affiliated hospitals and more.
Coordinator, Pediatric Cochlear Implant Program
Overall Rating:
4.6 out of 5
1 85 ratings
20 comments

Practicing Specialties:

  • Otolaryngology
  • Pediatric Otolaryngology

Education:

  • Universidad de Chile 1997

Residency:

  • Universidad de Chile 2000

Fellowship:

  • U. of California - San Diego Medical Center 2003
    Research - Otology
  • Children's Hospital and Health Center of San Diego 2006
    Pediatric Otolaryngology

Clinical Interests:

Pediatric obstructive sleep apnea and breathing abnormalities; tonsils and adenoidal disease; airway obstruction; hearing loss; ear infections and drainage; congenital malformations of the ear; craniofacial abnormalities; extra-esophageal reflux; speech and voice disorders; swallowing disorders; vascular malformations; neck masses; nasal allergies and sinus disease; cystic fibrosis and secondary sinus disease

Languages:

  • Spanish

Professional Memberships:

  • American Academy of Head & Neck Surgery
  • American Academy of Otolaryngology
  • Chilean Academy of Otolaryngology

Patient Satisfaction Ratings:

The Patient Satisfaction Rating is an average of all responses to care provider-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our survey >
1. Friendliness/courtesy of provider
- 4.7 out of 5
2. Provider explanations of prob/condition
- 4.7 out of 5
3. Provider concern for questions/worries
- 4.6 out of 5
4. Provider efforts to include in decisions
- 4.6 out of 5
5. Provider information about medications
- 4.6 out of 5
6. Provider instructions for follow-up care
- 4.6 out of 5
7. Provider spoke using clear language
- 4.6 out of 5
8. Time provider spent with patient
- 4.5 out of 5
9. Patients' confidence in provider
- 4.6 out of 5
10. Likelihood of recommending provider
- 4.6 out of 5

Patient Comments:

The comments are submitted by patients (or their caregivers) and reflect their views and opinions. The comments are not endorsed by and do not necessarily reflect the views of Geisinger. Learn more about our survey >
March 1
Dr. downplayed my concerns, wouldn't offer any alternative treatments, told me to cancel my appointment with audiology, and didn't know that I was a cardiac patient which means the in and out procedure she was recommending would be more in depth. Already had get mind made up before she saw us. Wouldn't describe anything. Might as well have said "because I said so"
Feb 19
Dr. Helwig is a wonderful doctor! Very caring and compassionate!
Jan 22
Dr. Helwig is always friendly and courteous, and always explains all procedures.
Jan 11
Love the care providers very caring and informative.
Dec 18, 2015
Very nice Doctor, but hard to understand
Dec 14, 2015
she was very professional and spoke to us like we a person.
Dec 14, 2015
again, they were very friendly and through.
Dec 8, 2015
Dr. Helwig is a fantastic surgeon and we are so thankful for her!
Dec 3, 2015
#9. We love her! #10. Always.
Nov 5, 2015
We are traveling a distance because we feel she is worth the time commitment
Nov 2, 2015
Dr. Welwig is ALWAYS professional, courteous, and caring; we are very, very happy with her as our ENT.
Oct 8, 2015
I would and have recommend this provider to many people. She not only good at what she does, she has good people skills and she is great with kids
Sep 1, 2015
*Dr. Helwig is always kind, caring and understanding. She always shows true concern for her patients.
Aug 24, 2015
Wonderful doctor who went out of her way to examine the problem and describe its causes and cures. Congratulations Geinsinger. *Dr. Hedwig is fabulous.
Aug 11, 2015
Love Dr. Helwig
Aug 6, 2015
Dr. Helwig is an excellent doctor. I am extremely pleased with her!
Jul 21, 2015
she was wonderful explaining to us the procedure and answered all questions we had. also gave us the decision to go ahead with or wait to have procedure. made us comfortable with our decision
Jul 1, 2015
*Dr. Helwig was wonderful in all aspects. I really appreciated her help.
June 8, 2015
Dr. Helwig was amazing. Took the time to answer all my questions & reassured me of my concerns. Would absolutely recommend her to everyone!
May 8, 2015
Dr. Helwig was professional, kid friendly, happy and everything we could have hoped for in a doctor seeing our child. She treated our son like her own, and talked to us so we could be part of the decision making process. We couldn't have asked for a better physician or visit.